Who we are
Studio Dermatology & Hair Restoration (“Studio Derm,” “we,” “us,” or “our”) operates this website at https://studioderm.com. This policy explains what information we collect when you visit our site or request an appointment, and how we use and protect it.
Please note: this website is not a patient portal and should not be used to transmit sensitive medical information or anything you consider a medical emergency. For medical concerns, contact our office directly or call 911 in an emergency.
Information we collect
Appointment and contact requests. When you submit an appointment request, contact form, or similar inquiry, we collect the information you provide—typically your name, phone number, email address, and any details you choose to include about the reason for your visit. We use this information solely to respond to your request, schedule your appointment, and communicate with you about our services.
Automatically collected data. Like most websites, we automatically collect limited technical information when you visit, such as your IP address, browser type, and pages viewed. This helps us maintain site security, detect spam, and understand how visitors use the site.
Protected health information
Any health information you share with us in person, by phone, or through our office is handled in accordance with HIPAA, which governs your protected health information (PHI). Information submitted through this website’s general contact and appointment forms is not a substitute for that process. Please avoid including detailed medical history or sensitive health details in website forms.
Cookies
Our site uses cookies to keep the site functioning properly and to remember your preferences. If you submit a form, certain cookies may save your contact details for your convenience so you don’t have to re-enter them. You can disable or delete cookies through your browser settings, though some site features may not work as intended if you do.
Embedded content from other websites, analytics and third-party services
Pages on this site may include embedded content (such as videos, maps, or social media posts). Embedded content from other websites behaves as if you had visited that website directly, and those sites may collect data about you, set their own cookies, and track your interaction with that content. We encourage you to review the privacy policies of any third-party services whose content appears on our site.
We may use third-party services (such as website analytics tools, appointment-request platforms, or spam-detection services) that process limited data on our behalf to help us operate and improve the site. These providers are permitted to use your information only as needed to perform their services for us.
Who we share your data with
We do not sell your personal information. We share the information you submit only as needed to respond to your request—for example, with our scheduling staff or with service providers who help us operate the website. We may also disclose information when required by law.
How long we retain your data
We retain appointment requests and contact-form submissions for as long as necessary to respond to your inquiry and for our reasonable business, administrative, and legal recordkeeping needs, after which we delete or anonymize the information. Information that becomes part of your medical record is retained according to the requirements that apply to medical records.
Text Messaging
Studio Derm respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information in connection with our SMS (text message) communications.
When you provide your mobile phone number and consent to receive SMS messages from Studio Derm, the messages we send will depend on the services you receive and the consent you provide. These may include: appointment confirmations, reminders, and scheduling updates; links to intake forms and medical questionnaires; lab, pathology, and test result notifications; prescription and refill notifications; billing and payment notifications and reminders; patient care notes and updates; and requests for reviews or feedback about your experience. Where you have separately opted in, we may also send marketing or promotional messages about our practice and services.
Some message types require separate consent, and you may opt in to or out of different categories of messages independently where that option is offered. Marketing and promotional messages are sent only to patients who have separately consented to receive them, and consenting to those messages is never a condition of treatment.
SMS message frequency varies based on your appointment schedule and the types of messages you have consented to receive. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message. You may reply START to resubscribe or HELP for assistance.
Your mobile phone number and SMS consent information are used to provide the text-message communications you have consented to receive and related patient services. SMS consent is not a condition of treatment.
We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for marketing purposes. SMS consent is not shared with third parties or affiliates for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except the service providers described below who help us deliver these messages.
We may use service providers that assist in delivering SMS messages on our behalf. These providers are contractually required to protect your information and use it only for the services they provide to us.
Please note that SMS is not a secure or encrypted method of communication. Standard text messages are not encrypted, and anyone with access to your mobile device may be able to view them. Please do not include sensitive medical or financial information in your replies to our text messages. To provide medical or financial information, use the secure links in our messages, such as intake forms, payment notifications, or questionnaires, or contact our office directly.
You are responsible for notifying us if your mobile phone number changes or is reassigned.
By opting in to receive SMS communications, you acknowledge and agree to these SMS terms and privacy practices.
If you have questions about our SMS communications or this Privacy Policy, please contact us using the contact information provided in this Privacy Policy.
Your rights
You may contact us to ask what personal information we hold about you from website submissions, to request corrections, or to request deletion. We will honor reasonable requests except where we are required to retain information for legal, administrative, or security reasons. Requests concerning your medical record are handled under our Notice of Privacy Practices.
Contact us
If you have questions about this policy or your information, please contact our office:
Studio Dermatology & Hair Restoration
47487 Five Mile Rd, Plymouth, MI 48170
(313) 312-9069 · admin@studioderm.com
This policy may be updated from time to time. Changes will be posted on this page with a revised effective date.
Effective date: 6/24/2026
